AstonixAI · Reception
Let me walk you through this one, from the problem to what we built.
24/7 AI receptionist for clinics
A voice agent that answers every call, books appointments and follows up.
Before
- Missed calls
- Manual scheduling
- Overloaded front desk
- Lost bookings
After · One system
- Answer
- Qualify
- Book
- Sync CRM
- Remind
- Sector
- Healthcare
- Type
- Voice AI
01 — The story
From the problem to the system.
- 01 · The problem
What was broken
Clinics lost bookings to missed calls and manual scheduling while front-desk staff were overloaded.
- 02 · The challenge
Why it was difficult
Calls arrive at all hours, callers need natural conversation, and bookings must land correctly in the clinic’s calendar and CRM without double-booking.
- 03 · What we built
The system
A real-time voice agent that answers calls, qualifies callers, books into the calendar and CRM, and sends reminders.
02 — How it works
Workflow, step by step.
- 01
The agent answers inbound calls in real time
- 02
It understands the request and qualifies the caller
- 03
Appointments are booked straight into the calendar and CRM
- 04
SMS and email reminders and follow-ups are sent automatically
Next step
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